Terms and Conditions – quentingriffiths.com
Welcome to quentingriffiths.com. These Terms and Conditions govern your use of our website and your purchase of any products from us. By accessing or using quentingriffiths.com, or by placing an order, you agree to be bound by these Terms. Please read them carefully before making any purchase. Note that while the products we sell are originally from quentingriffiths.com, these Terms apply exclusively to your relationship with our independent platform.
1. General Information
quentingriffiths.com is an online retailer that features and sells products originally available on quentingriffiths.com. We act as a curated platform, selecting a range of fashion items including clothing, accessories, footwear, and activewear. These Terms apply to all users of the site, including browsers, customers, and anyone who contributes content.
We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
2. Eligibility to Purchase
To place an order on quentingriffiths.com, you must be at least 18 years old or the age of majority in your country of residence. By placing an order, you confirm that you are legally capable of entering into binding contracts. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including but not limited to cases of suspected fraud, unauthorised transactions, or violation of these Terms.
3. Products and Pricing
All products displayed on quentingriffiths.com are genuine items originally listed on quentingriffiths.com. We make every effort to display product colours, sizes, and descriptions as accurately as possible. However, we cannot guarantee that your device’s display of any colour or detail will be perfectly accurate.
Prices for our products are subject to change without notice. The price you pay is the price displayed at the time you place your order, unless a clear pricing error occurs. In the event of a pricing error, we reserve the right to cancel your order and provide a full refund, even after you have received an order confirmation.
All prices are quoted in the currency shown on the website at checkout. You are responsible for any applicable taxes, customs duties, or other governmental charges associated with your order. These are not included in the product price unless explicitly stated.
4. Orders and Acceptance
When you place an order on quentingriffiths.com, you are making an offer to purchase the products in your cart. We are not obliged to accept your offer. After you submit your order, you will receive an automated acknowledgement. This acknowledgement does not constitute acceptance of your order.
Acceptance of your order occurs when we dispatch the products to you, at which point a binding contract is formed between you and quentingriffiths.com. We reserve the right to cancel any order at any time before dispatch for any lawful reason, including product unavailability, payment issues, or suspected fraud. If we cancel your order, we will refund any amounts already paid.
5. Payment
All payments must be made using the payment methods available on quentingriffiths.com at the time of purchase. You represent and warrant that you have the legal right to use the payment method you provide. By placing an order, you authorise us to charge the full order amount to your chosen payment method.
We use secure, third-party payment processors to handle your payment information. We do not store complete payment card details on our own servers. If your payment fails or is declined, your order will not be processed.
6. Disclaimer of Warranties
quentingriffiths.com provides the website and all products on an “as is” and “as available” basis, except where otherwise required by applicable law. We do not make any warranties or representations regarding the operation of our website or the information, content, or materials included on it.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website, servers, or communications are free of viruses or other harmful components.
Some jurisdictions do not allow the exclusion of certain warranties, so these limitations may not apply to you.
7. Limitation of Liability
To the maximum extent permitted by law, quentingriffiths.com and its owners, directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or the purchase of any products. This includes, without limitation, loss of profits, data, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising out of or relating to these Terms or your purchase shall not exceed the total amount you paid for the specific product giving rise to the claim.
Some jurisdictions do not allow the limitation of liability for certain types of damages, so these limitations may not apply to you.
8. Returns and Refunds
Our return policy forms a part of these Terms and Conditions. Please review our separate Return Policy for detailed information about returning products, eligibility conditions, and the refund process. In the event of any conflict between these Terms and the Return Policy, the Return Policy shall control with respect to returns and refunds.
9. Intellectual Property
All content on quentingriffiths.com, including but not limited to text, graphics, logos, images, product selections, software, and the overall design of the website, is the property of quentingriffiths.com or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, display, perform, or otherwise use any content from quentingriffiths.com without our prior written permission. You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial shopping purposes only.
10. User Accounts
You may be required to create an account to place an order or access certain features of quentingriffiths.com. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.
We reserve the right to suspend or terminate your account at any time, without notice, for conduct that violates these Terms or is otherwise harmful to our platform, other users, or the public.
11. Prohibited Conduct
When using quentingriffiths.com, you agree not to:
- Use the website for any illegal or unauthorised purpose.
- Attempt to gain unauthorised access to any part of the website, or to any servers or databases connected to our platform.
- Interfere with or disrupt the security, integrity, or performance of the website.
- Upload or transmit viruses, malware, or any other harmful code.
- Use robots, spiders, scrapers, or other automated means to access the website for any purpose without our express written permission.
- Collect or harvest any personally identifiable information from the website without consent.
- Impersonate any person or entity or falsely state your affiliation with any person or entity.
Violation of these provisions may result in immediate termination of your account and legal action.
12. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that quentingriffiths.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such third-party content.
13. Indemnification
You agree to indemnify, defend, and hold harmless quentingriffiths.com and its owners, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your violation of these Terms, your misuse of our website, or your violation of any applicable law or the rights of any third party.
14. Governing Law
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction in which quentingriffiths.com operates, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in that jurisdiction for the resolution of any disputes.
15. Dispute Resolution
In the event of any dispute arising out of or relating to these Terms or your purchase from quentingriffiths.com, we encourage you to contact us first through the help form on our website to seek an informal resolution. If the dispute cannot be resolved informally, both parties agree to attempt mediation or binding arbitration before resorting to litigation, where permitted by law.
16. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
17. Entire Agreement
These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and quentingriffiths.com regarding your use of the website and your purchase of products. They supersede any prior or contemporaneous agreements, communications, or understandings, whether written or oral.
18. Waiver
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms must be in writing and signed by an authorised representative of quentingriffiths.com.
19. Force Majeure
We shall not be liable for any delay or failure to perform any obligation under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, civil unrest, labour disputes, technical failures, or changes in law.
20. Contact Information
If you have any questions about these Terms and Conditions, please visit quentingriffiths.com and use the help or contact form on our website. We will respond to your inquiry as promptly as possible.
Thank you for choosing quentingriffiths.com. We appreciate your business and your commitment to shopping under these fair and transparent terms.